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Specializing in Mercedes, with Insights on BMW and Other Luxury Brands

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Not Sure What's Wrong?

If you're noticing strange sights, smells, or sounds from your car but aren't sure what's wrong, don't worry we're here to help. Bring your vehicle to our workshop, and our expert technicians will perform a thorough diagnosis to identify the issue and get you safely back on the road.

 
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Frequently asked questions

Engine misfires can be diagnosed by checking for symptoms such as rough idling, poor acceleration, and increased exhaust emissions. Start by scanning for trouble codes using an OBD-II scanner, which can pinpoint the cylinder causing the issue. Common causes include faulty spark plugs, ignition coils, fuel injectors, or a vacuum leak. Inspect these components and replace or repair as needed.

 If the check engine light comes on, it indicates a problem with your vehicle’s emissions, ignition, fuel, or exhaust systems. First, ensure the gas cap is tightly secured, as a loose cap can trigger the light. If the light remains on, use an OBD-II scanner to read the diagnostic trouble codes (DTCs). These codes will help identify the issue, which could range from a faulty oxygen sensor to a more serious engine problem. Address the issue promptly to avoid further damage.

To replace a serpentine belt, first locate the belt routing diagram, usually found on a sticker under the hood or in the owner’s manual. Using a wrench or socket, release the tension on the belt tensioner and slide the old belt off the pulleys. Install the new belt following the routing diagram, ensuring it sits correctly in all pulley grooves. Reapply tension with the tensioner and check that the belt is properly seated before starting the engine.

Signs of a failing alternator include dimming headlights, a dead battery, electrical issues, and the battery warning light on the dashboard. You might also notice a whining or grinding noise coming from the engine bay. If you suspect alternator failure, test the voltage output with a multimeter; it should read between 13.8 to 14.4 volts with the engine running. If the reading is outside this range, the alternator may need to be replaced.

To fix a car that overheats, start by checking the coolant level and topping it off if it’s low. Inspect the radiator and hoses for leaks, and ensure the radiator cap is functioning correctly. Verify that the cooling fans are operating when the engine reaches operating temperature. If these components are in good condition, consider flushing the radiator and replacing the thermostat and water pump, as these parts can cause overheating if they fail. Always let the engine cool before opening the radiator cap to avoid injury.

For most Mercedes models, it is recommended to change the oil every 10,000 miles or once a year, whichever comes first. Regular oil changes are crucial for maintaining engine performance and longevity. Always refer to your owner’s manual for the specific schedule for your vehicle.

Brake pads should typically be inspected every 10,000 miles and replaced every 25,000 to 50,000 miles, depending on driving conditions and habits. If you notice any squeaking or reduced braking performance, have your brakes checked immediately.

Wiper blades should generally be replaced every 6 to 12 months, or as soon as you notice a decrease in visibility during rain or streaking on the windshield. Harsh weather conditions can cause the rubber to wear out more quickly.

It is recommended to rotate your tires every 5,000 to 7,500 miles to ensure even tire wear and extend the life of your tires. Regular tire rotations can also improve your vehicle’s handling and safety.

The air filter should be replaced every 15,000 to 30,000 miles, depending on your driving environment. If you frequently drive in dusty or polluted areas, you may need to replace it more often. A clean air filter ensures optimal engine performance and fuel efficiency.

Meet The Team​

Our dedicated team of professionals is here to ensure your Mercedes experience is exceptional. From maintenance to customer service, we have experts in every area to meet your needs. Trust us to keep your Mercedes running smoothly.

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Issam Chaaban

Owner

With over 20 years in the automotive industry, Arthur leads our team with passion and expertise. His commitment to excellence ensures every customer leaves satisfied.

Trish Foster

Service Advisor

Trish is your go-to person for all service-related inquiries. With her extensive knowledge of Mercedes vehicles, she provides exceptional customer service and support.

Leo Jackson

Lead Technician

Leo’s skill and precision make him the perfect lead technician. He specializes in diagnostics and repairs, ensuring your Mercedes gets the best care possible.

Becky Doe

Customer Service Representative

Becky ensures your experience with us is smooth and pleasant from start to finish. She handles appointments and any concerns you might have with a friendly and professional attitude.

Our Happy Clients

The service at your Mercedes repair garage is outstanding! My car runs like new after each visit. The technicians are professional and truly know their craft. Highly recommended!"
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John Davis
CEO, Davis Tech Solutions
I've never experienced such meticulous and friendly service. From routine maintenance to complex repairs, everything is handled efficiently. My Mercedes has never been in better hands!
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Sarah Johnson
Marketing Manager, GreenLeaf Corp
Professional and reliable service every time. The team is knowledgeable and always takes the time to explain what needs to be done. I trust them completely with my vehicle.
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Michael Lee
Freelance Photographer
The best Mercedes repair service I've encountered. The staff is courteous, the service is quick, and the quality of work is exceptional. I appreciate the transparency and honesty.
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Emma Brown
Fashion Designer, Emma Brown Designs
Exceptional service and attention to detail. The technicians at your garage are experts and always go above and beyond to ensure my Mercedes is performing at its best. I wouldn't go anywhere else.
David Wilson
Sales Director, Wilson Enterprises

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Monday 08:00 AM - 05:00 PM
Tuesday 08:00 AM - 05:00 PM
Wednesday 08:00 AM - 05:00 PM
Thursday 08:00 AM - 05:00 PM
Friday 08:00 AM - 05:00 PM
Saturday 08:00 AM - 01:00 PM
Sunday Closed
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